Pay for orders executed.
Not seats. Not dashboards.
OM is execution infrastructure — pricing tracks the work the system actually does. The more it executes, the lower the unit cost.
Pilot
We connect to a single channel and a single ERP entry point. You watch orders flow through end-to-end before committing.
- 1 ingestion channel
- 1 ERP / system of record write path
- Up to 2,000 orders processed
- Confidence scoring on every field
- Weekly execution review
Operate
Live across your real channels. The OM Agent executes — your team supervises exceptions. Pricing scales down as volume grows.
- All ingestion channels (chat, email, voice, PDF, sheets, portal)
- Multi-ERP and multi-warehouse routing
- Custom business logic & catalog rules
- Exception routing to your operators
- SLA-backed straight-through rate
- Audit log of every executed action
Infrastructure
For groups running multiple operating companies, regions, or ERPs on a single execution layer.
- Dedicated tenancy
- Private model routing & data residency
- SSO, SCIM, role-based controls
- Integration with internal data platforms
- Named execution architect
- Quarterly business reviews
No seats. No per-channel fees. No "AI credits."
Add as many supervisors as your operation needs. Seat count doesn't change the bill.
WhatsApp, voice, email, PDF, portal — all included once an ingestion channel is live.
Catalog updates, rule tuning, and new exception flows are part of the engagement, not a change order.
Practical questions, practical answers.
What counts as an executed order?+
An order that the OM Agent processes end-to-end into your system of record — including escalations it resolves with your supervisor's approval. Pure rejections and duplicates don't bill.
How long does a pilot take to stand up?+
Most pilots are live within 2–3 weeks: one channel, one write path, your real catalog. Longer if multiple ERPs are involved.
Do you support our ERP?+
If it has an API, EDI, file drop, or even a portal a human can drive — yes. We treat the ERP as the destination, not the constraint.
What about data residency?+
EU and India residency available on Operate and Infrastructure tiers. No customer data is used to train shared models.